Nolato believes that following clear values is key to good business. That's why our core values, along with a rigorous code of conduct, are at the heart of every decision our company makes.
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ABOUT US
The Nolato Spirit
Nolato has a long tradition of responsible business conduct. Being a good employer and a good corporate citizen, taking responsibility for what we do and always applying sound business ethics are part of our company's spirit. We believe that a future-oriented, responsible approach is not only necessary from a sustainability point of view, but also creates opportunities and business benefits. Especially when combined with our strong focus on efficiency and professionalism.
This Nolato Spirit brings together our core business principles and values in terms of business mission, vision, how we achieve that vision and our Basic Principles. It also contains our expanded code of conduct, which provides ethical guidance on everything we do and which should always be followed by all Nolato personnel.
OUR VISION
Nolato aims to be the customer’s first choice of partner
Becoming a customer ’s partner of choice means the customer values our focus on all aspects of quality and views us as their natural partner for development and production.
We deliver what we promise, products reach the market on time and customers can rely on us. We maintain a long-term approach to and honest relationships with customers. We always go the extra mile and constantly ask ourselves how we can be even better.
The key factors in achieving our vision
Broad customer offering
More and more customers are using fewer suppliers, prioritizing those that have the resources and expertise to be involved from concept to delivery.
High productivity
High productivity and a continual focus on costs are core elements of our business. Lean manufacturing methods maximize business benefits for both us and our customers.
Long-term customer relationships
Long-term, close cooperation is the objective for all our customer relationships. A better understanding and knowledge of their processes and needs allow us to generate value.
Responsible business
We have clear core values based on the view that efficient and profitable business operations must be ethical and sustainable.
Expertise
Our customers constantly challenge us with new requests and tougher requirements. We therefore constantly enhance our customer offering by continually raising the skill levels of employees and investing in cutting-edge technologies.
Local yet global presence
Proximity to our customers and their markets is vital for us. It's about achieving the most efficient logistics possible, along with short lines of command and the ability to make quick decisions.
Stable finances
A strong financial position provides us with firm foundations and is essential for our business. Nolato is a reliable supplier and cooperation partner and ensures that it has solid finances, including in more challenging economic times.
Our Basic Principles
Nolato's Basic Principles have been developed over a long period of time and provide a platform of common values for all Nolato Group operations.
We are professional and endeavour to achieve long-term profitability
Nolato’s long-term profitability is important for our future. We therefore all need to adopt a professional approach and focus on profitability in all aspects of our work.
We focus on the needs and wishes of our customers
Since our customers are the foundation of our business, their needs and wishes must always come first. We aim to be involved in their projects from the start, so that we can actively contribute our expertise.
We combine expertise and experience with innovative approaches
Combining our experience and expertise in polymers with innovative approaches and continual improvements will bring us closer to our vision of being customers’ partner of choice.
We ensure our operations are well organized
All aspects of our operations should be well organized, right down to the smallest detail. Making constant improvements is a natural part of our day-to-day work.
Our operations are based on a shared foundation
Nolato’s operations are based on a shared foundation of commitment, expertise, technology and values. Active and well-organised cooperation between all our units enables Nolato to be greater than the sum of its parts.
We grasp opportunities and solve problems when they arise
We create the optimum potential for our business by combining target-based management with a clear division of responsibility and authority. This allows all employees to develop according to their own capabilities and goals and those of the company.
We take responsibility for all aspects of our business
We are accountable for all impacts that our business has, now and in the future.
We contribute actively to sustainable development
We work actively to ensure our operations have as little effect on the environment and human health as possible. We therefore engage in activities that contribute to sustainable development.
We operate with integrity and transparency
We apply good business ethics, avoid conflicts of interest and value transparency both within the company and externally.
Our code of conduct
Nolato’s code of conduct provides guidance on how our business principles and values should be put into practice. It acts as an ethical compass to be followed by all staff within the Group, irrespective of workplace and function.
We create good working conditions
- We aim to eradicate occupational accidents and do not compromise on health and safety in the workplace.
- We exceed the requirements of health and safety legislation.
- We take a preventive and systematic approach to creating a safe and secure work environment, and introduce certified health and safety management systems (ISO 45001) where relevant.
- We offer employees opportunities to develop their professional skills and abilities.
We respect human rights
- We treat all people with fairness, dignity and respect.
- We support and encourage diversity.
- We do not treat employees differently on the basis of their gender, religion, age, disability, sexual orientation, nationality, political views, social background or ethnic origin.
- We recognize the right to freedom of association and collective bargaining.
- We do not harass, threaten or discriminate.
- We do not tolerate child labor, illegal labor or forced labor.
We are an active corporate citizen
- We are involved in the communities where Nolato has operations and endeavor to provide jobs and professional development for local employees and managers.
- We participate in projects and cooperation with industrial networks, schools, universities and research institutes.
- We prioritize the support and sponsorship of organisations that share our values and that benefit the societies in which we operate.
- We take a neutral position on political issues. Neither the company’s name nor its financial resources may be used for political purposes.
We address sustainability issues
- We exceed the requirements of environmental legislation and aim to be well prepared for the introduction of new legislation.
- We identify the expectations and requirements of our customers and other stakeholders at an early stage.
- We apply the precautionary principle and focus on long-term goals.
- We use water, energy, raw materials and resources efficiently to contribute to sustainable development and a circular economy.
- We consider environmental and health factors when determining raw materials, energy sources, chemical products, packaging materials and distribution methods.
- We endeavor to cut our emissions of greenhouse gases.
- We analyse methodically how climate change affects our business.
- We use our expertise to offer eco-optimization of client products.
- We have a clear aim of offering bio-based and recycled polymer raw materials.
- We refrain from manufacturing products that we believe are incompatible with our view of sustainable development.
- We provide transparent, factual and regular sustainability information.
- We approach environmental issues systematically, and all production units should have certified environmental management systems.
We set sustainability requirements for our suppliers
- We work with suppliers that accept and comply with Nolato’s code of conduct. We also expect them to pass these values and ethical principles on to their suppliers.
- We assess suppliers prior to and during our cooperation with them.
- We encourage our suppliers to introduce certifiable management systems on quality, the environment and work environment.
- We regularly follow up supplier performance within business ethics, social responsibility and sustainability. If they do not comply with our requirements this can result in demands for improvement or cessation of cooperation.
We aim to always deliver the right quality
- We aim to always meet our customers’ requirements, needs and expectations by delivering services and products of the right quality.
- We are continually improving our operations.
- We conduct regular evaluations of our quality assurance measures through analysis, recording of discrepancies and internal/external audits.
- We take a systematic approach to quality management, and all production units should be certified in accordance with the ISO 9001 quality assurance system and applicable sector-specific certifications.
We apply sound business ethics
- We never offer, or accept, gifts, benefits or payments that could influence, or be seen to influence, the objectivity of the recipient’s decisions or that breach legislation and/or local practice.
- We avoid situations in which company loyalty could come into conflict with personal interests.
- We apply sound business principles, comply with competition law and promote fair competition.
- We respect ownership rights and intellectual property rights.
- We endeavor to prevent our businesses from being used for money laundering or terrorism financing.
We communicate honestly and clearly
- We communicate honestly and clearly with all stakeholders. Our aim is for effective communication in order to promote Nolato’s business and fulfill the requirements of our public stock listing.
- We respect all employees’ freedom of expression about matters that concern them personally. On issues regarding Nolato’s business conditions and operations, however, only the management of the respective company are entitled to communicate on behalf of Nolato. All inquiries about Nolato’s business conditions and operations must therefore be referred to local company management or Group management. All external information that may be considered to affect Nolato’s share price performance must be communicated by either the CFO or the CEO.
We raise concerns about serious irregularities through whistle blowing procedures
- All employees have the opportunity to raise concerns about serious irregularities, without the risk of harassment or opposition, using Nolato’s whistle blowing system.
- A serious irregularity is deemed to comprise unethical or unlawful behavior, fraud or breaches of Nolato’s code of conduct.
- Whistle blowing should not be used for private disagreements or other matters that can be resolved in direct contact with the relevant persons.
- False accusations are not tolerated and may result in disciplinary action.
- If someone suspects a serious irregularity, they should in the first instance contact their supervisor or other line manager. If this is not possible or does not lead to an adequate response, employees may report their suspicion by emailing whistleblowing@nolato.com.
- The email will go to an external party who is free to act on the information submitted and ensure that an investigation is initiated.
- Anyone who sends a whistle blower email should provide their name in order to substantiate the information. Nolato guarantees that their name and anything else that could identify the person will always remain anonymous to everyone other than the party that receives the message.
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The Nolato Spirit
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